Production & Shipping
We fulfill our orders in the order we receive them. First in, first out. All items are made to order, so please allow 1-2 weeks production time. Exceptions include items listed in our "Ready to Ship" category.
All design, production, promoting, etc. is done by one person. I will do my very best to fulfill your order as fast as possible. In the case of some unforeseen circumstance that I cannot fulfill the order or there would be a delay longer than the above production time, I will contact you and discuss a feasible alternative/ solution.
Refunds & Exchanges
All sales are final. However, if you experience a product failure or manufacturers defect within 30 days of receiving the order, I would be happy to work with you to replace the item upon receipt and inspection of said issue.
Additional Product Information
Due to leather variances, each product exhibits its own unique characteristics that will differ slightly from pictures shown.
The first coat's on us! We apply a coat of Smith's Leather Balm as the last step of production on all of our leather products. This starts you off with the protection your leather product will need for everyday use.
If your leather product has been exposed to the elements or seems to be drying out, don't fret! We highly suggest investing in a tin of Smith's Leather Balm. Apply a coat or two and you'll be good to go! If you have any questions about Smith's, click here!
Feel free to contact us!